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eBooks

An ebook cover with a picture of business man and woman talking in an open area. Text over the photo says The future of ARM: Six things to watch
http://www.waypoint.com/complimentary-ebook-the-future-of-arm-six-things-to-watch/

The Future of ARM

2017-11-15T13:19:35-06:00

The Future of ARM

Read this eBook for a glimpse at the trends and dynamics that could shape the future of the ARM industry.

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A picture of an ebook which has photo of a man wearing a phone headset and looking at a computer monitor. Text says The Value of Educating Credit Customers.
http://www.waypoint.com/complimentary-ebook-value-educating-credit-customers/

Educating Credit Customers

2017-11-15T13:19:58-06:00

Educating Credit Customers

Read this eBook to assess the value of educating customers about their credit responsibilities.

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An ebook cover showing a group of business people meeting around a table. Text says Uncovering the hidden costs of ARM
http://www.waypoint.com/complimentary-ebook-uncovering-hidden-costs-arm/

Hidden Costs of ARM

2017-11-15T13:20:18-06:00

The Hidden Costs of ARM

Read this eBook to look beyond the obvious costs associated with collections that may go unnoticed.

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A photo of three business people looking toward something off camera. Text says One Size Doesn't fit all: The ARM practitioners guide to omnichannel success
http://www.waypoint.com/complimentary-ebook-one-size-doesnt-fit-arm-practitioners-guide-omnichannel-success

Omnichannel Success

2017-11-15T13:20:38-06:00

Omnichannel Success

Read this eBook to learn about customer expectations and preferences for omnichannel engagement in collections.

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A photo of a man showing another man something on an ipad. Text says Safeguarding Both Cash Flow and Reputation in Debt Collection
http://www.waypoint.com/ebook-cash-flow-reputation/

Reputation Safeguarding

2017-11-15T13:20:57-06:00

Reputation Safeguarding

Read this eBook for analysis, insights, and customer relationship strategies to minimize brand risk.

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A photo of a woman wearing a phone headset. Text over the photo says How to Collect Debts and Keep Customers, Redefining ARM for Today's Markets
http://www.waypoint.com/ebook-how-to-collect-debts/

Collect Debts and Keep Customers

2017-11-15T13:21:18-06:00

Collect Debts, Keep Customers

Read this eBook for helpful strategies and tactics, including four ways to increase revenues and retain customers.

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A photo of a man pointing to some papers that a woman is holding. Text over the image says Transparency and Success in Third-Party Collections
http://www.waypoint.com/ebook-transparency/

Transparency In Third Party Collections

2017-11-15T13:23:54-06:00

Transparency with 3rd Party

Read this eBook for guidance on strong 3rd party collections partnerships and maintaining customer relationships.

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