About Art Martinez

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So far Art Martinez has created 25 blog entries.

Monticello’s Utilities Conference, October 8-10, Atlanta

2018-09-18T14:37:49-05:00September 18th, 2018|Events|

Monticello’s Utilities Conference is right around the corner. While you’re there, meet with us for a few minutes to discuss Waypoint and our specific solutions for utility and energy companies. Waypoint is currently working with some of the largest utility/telecom providers in the nation, and we would like to customize solutions for your organization. Contact [...]

Waypoint/Trellis Facility Honored for Excellence

2018-07-30T14:06:04-05:00August 4th, 2017|News|

As part of a larger organization (Trellis) that has served students and our community for nearly 40 years, Waypoint strives to be a great place to work. Attractive benefits and fun, committed co-workers top the list of Waypoint’s perks, along with one aspect that’s easy to overlook: our building. We aim to provide a vibrant [...]

Safeguarding Brand Reputation and Cash Flow in Debt Collection

2017-08-24T13:47:21-05:00June 7th, 2017|Blog|

Contact center professionals are often the tip of the spear when it comes to safeguarding a company’s reputation. They’re literally and figuratively where ethical business practices, compliance, and customer service intersect with results and business performance. Each interaction presents an opportunity or risk that can impact revenue recovery and customer relationships. Debt recovery professionals, in [...]

Transparency and Trust in Accounts Receivable Management

2017-08-24T13:47:22-05:00December 16th, 2016|Blog|

Transparency is a proven driver of value and effectiveness in business settings. From organizational management and financial reporting to leadership training and customer relationship management, transparency is a core principle applied again and again for business agility and performance. Transparency noun Lack of hidden agendas and conditions, accompanied by the availability of full information required [...]