Technical
Support
Tech
Support can be reached via e-mail at support@waypt.com
Telephone:(360) 385-6003.
Tech
Support is available Monday-Friday, 10:00 am to 5:30. Tech Support
is closed Satudays, Sundays & all scheduled holidays. Customers
will be notified of any change in hours.
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Additional
Support Information
Tech
Support may be closed due to unforeseen emergencies
(i.e. weather conditions, earthquake). In the
event of such emergencies, every effort will be
made to notify customers of the reason for closure
and anticipated time of reopening. If a solution
to the problem can't be found in one day, customers
will be notified via e-mail or phone of estimated
time of recovery. Only an account holder can initiate
a customer support call. Account holder will be
notified 24 hrs prior to any planned system shutdown
by e-mail.