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301 Sundance Pkwy., Round Rock, TX 78681

Phone: (888) 323-5453

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RESOURCES

RESOURCES 2017-08-28T14:43:37+00:00

Waypoint offers a broad range of services and solutions. Contact us to discuss how we can help improve results for more of your portfolios.

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Facilities Video

Waypoint Facilities Video

The Waypoint facility was built specifically for agent productivity, compliance, and customer care.

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2017-11-15T13:19:35+00:00

The Future of ARM

The Future of ARM

Read this eBook for a glimpse at the trends and dynamics that could shape the future of the ARM industry.

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2017-08-24T13:47:23+00:00

Healthcare Introduction

Waypoint Introduction

Simply stated, Waypoint provides compliance-centric operations that safeguard the provider/patient relationship.

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2017-08-24T13:47:23+00:00

Contact Center Services

Contact Center Services

Waypoint offers engagement strategies that safeguard your brand and revenue through positive interaction.

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2017-08-24T13:47:23+00:00

Technology Solutions

Technology Solutions

Business continuity and data security are ongoing issues. Waypoint's leading technology plays a key role in strong RCM.

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2017-11-15T13:19:58+00:00

Educating Credit Customers

Educating Credit Customers

Read this eBook to assess the value of educating customers about their credit responsibilities.

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2017-08-24T13:47:23+00:00

Waypoint Introduction

Waypoint Introduction

Simply stated, Waypoint provides compliance-centric, soft-skilled management of billed customers.

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2017-08-24T13:47:23+00:00

Compliance Overview

Compliance Overview

Compliance is in our DNA. Waypoint has a long history of strict compliance...with zero judgments.

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2017-11-15T13:20:18+00:00

Hidden Costs of ARM

The Hidden Costs of ARM

Read this eBook to look beyond the obvious costs associated with collections that may go unnoticed.

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2017-08-24T13:47:23+00:00

Program Management

Program Management

Waypoint invests in program management planning to identify key areas where we can provide added value.

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2017-11-15T13:20:38+00:00

Omnichannel Success

Omnichannel Success

Read this eBook to learn about customer expectations and preferences for omnichannel engagement in collections.

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2017-11-15T13:20:57+00:00

Reputation Safeguarding

Reputation Safeguarding

Read this eBook for analysis, insights, and customer relationship strategies to minimize brand risk.

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2017-11-15T13:21:18+00:00

Collect Debts and Keep Customers

Collect Debts, Keep Customers

Read this eBook for helpful strategies and tactics, including four ways to increase revenues and retain customers.

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2017-11-15T13:23:54+00:00

Transparency In Third Party Collections

Transparency with 3rd Party

Read this eBook for guidance on strong 3rd party collections partnerships and maintaining customer relationships.

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2017-08-24T13:47:24+00:00

Automotive Deficiency Asset Detection

Auto Deficiency Asset Detection

Waypoint’s asset detection and deficiency services recover monies owed, quickly and effectively.

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2017-08-24T13:47:24+00:00

Warehouse Recovery

Warehouse Recovery

Waypoint combines ongoing contact strategies with event triggers for better recovery of a non-performing portfolio.

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Unsecured Bankruptcy Servicing

Unsecured Bankruptcy Servicing

Waypoint's trained bankruptcy specialists leverage industry leading data and analytics, reviewing every case.

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2017-08-24T13:47:23+00:00

Contact Center Solutions

Contact Center Solutions

Caring for your billed-customers is job #1. Waypoint acts as a seamless extension of your company and brand.

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Late Payment Solutions

Late Payment Solutions

Waypoint quickly assesses the cause of late payments and collaborates with customers to bring them current.

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Recovery Account Solutions

Recovery Account Solutions

Waypoint offers recovery solutions, including specialized services, to fit a variety of portfolio needs.

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Compliance Overview

Compliance Overview

Compliance is in our DNA. Waypoint's commitment to compliance spans nearly four decades...with zero judgments.

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IT Capabilities

Our Technology

Business continuity and data security are ongoing issues. Waypoint's leading technology keeps information safe.

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Healthcare Debt Recovery

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Healthcare Debt Recovery

Patient care isn't only clinical. Waypoint focuses on guiding patients through the administrative side of care.

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