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So far waypointrg has created 5 blog entries.

Safeguarding Brand Reputation and Cash Flow in Debt Collection

2017-08-24T13:47:21+00:00 June 7th, 2017|Blog|

Contact center professionals are often the tip of the spear when it comes to safeguarding a company’s reputation. They’re literally and figuratively where ethical business practices, compliance, and customer service intersect with results and business performance. Each interaction presents an opportunity or risk that can impact revenue recovery and customer relationships. Debt recovery professionals, in [...]

Transparency and Trust in Accounts Receivable Management

2017-08-24T13:47:22+00:00 December 16th, 2016|Blog|

Transparency is a proven driver of value and effectiveness in business settings. From organizational management and financial reporting to leadership training and customer relationship management, transparency is a core principle applied again and again for business agility and performance. Transparency noun Lack of hidden agendas and conditions, accompanied by the availability of full information required [...]