Contact Us

301 Sundance Pkwy., Round Rock, TX 78681

Phone: (888) 323-5453

art.martinez@tgslc.org

About Art Martinez

This author has not yet filled in any details.
So far Art Martinez has created 16 blog entries.

Meet us at the annual CRS Conference

April 19th, 2017|Events|

Waypoint will be at the 2017 Collections and Recovery Solutions Conference in Las Vegas. We’re eager to meet with you and answer your questions. While you are there, enter our drawing for a chance to win an Amazon Echo Dot. For additional information, please contact us.      

Leveraging Technology to Foster Trust and Enhance Customer Experience

December 2nd, 2016|News|

Every business wants loyal customers, but preserving customer loyalty becomes more difficult when accounts go delinquent — and that problem is more widespread than you might think. Household debt increased by $35 billion during the second quarter of 2016, and nearly 5 percent of the $12.3 trillion of U.S. consumer debt is in some stage [...]

Customer Service and ARM: Give Great Customer Service – Especially in Times of Trouble

July 28th, 2016|Blog|

Customer service is as important with delinquent or default accounts as it is with accounts in good standing. Customer service doesn’t – and shouldn’t – stop when companies are dealing with outstanding accounts. Life is hectic, and financial woes can happen to good customers. When it comes to collecting a debt, the most exceptional service [...]

Meet us at Customer Service Week

April 1st, 2017|Events|

Waypoint Resource Group will be at the Customer Service Week in Phoenix, AZ this Apr. 25th through the 29th. We’re eager to meet with you and answer your questions. For additional information, please contact us.

Meet us at the DBA International Conference

January 1st, 2017|Events|

Waypoint Resource Group will be at the DBA International Conference in Las Vegas, NV this Feb 7th through the 9th. We’re eager to meet with you and answer your questions. For additional information, please contact us.

Meet us at the First Party Summit

September 1st, 2016|Events|

Waypoint Resource Group will be at the First Party Summit in Chicago, IL this Oct 17th through the 19th. We’re eager to meet with you and answer your questions. For additional information, please contact us.

Meet us at the National AAHAM Conference

September 1st, 2016|Events|

Waypoint Resource Group with be at the National American Association of Healthcare Administrative Management in Las Vegas, NV this coming Oct. 5th through the 7th. We're eager to meet you and answer any questions you might have. For more information, feel free to contact us.

Meet us at the Northeast Utility Conference

September 1st, 2016|Events|

Waypoint will be at the Northeast Utility Conference  in Atlantic City, NJ this Oct 14th through the 16th. We’re eager to meet with you and answer your questions. For additional information, please contact us.

Meet us at the Monticello Utility Conference

September 1st, 2016|Events|

Waypoint Resource Group will be at the Monticello Utility Conference in Orlando, FL this coming Oct. 3rd through the 5th. We're eager to meet you and answer any questions you might have. For more information, feel free to contact us.

Meet us at the Auto Finance Summit

September 1st, 2016|Events|

Waypoint will be at the Auto Finance Summit in Las Vegas, NV this Oct 5th through the 7th. We’re eager to meet with you and answer your questions. For additional information, please contact us.